FAQ

All Posts
FAQ

Can you provide test video and inspection report ?

FAQ Can you provide test video and inspection report before shipment? Absolutely yes.We fully understand your concern about quality and safety. We can provide test video, operation video, detailed photos and official inspection report before shipment. We will send all of them to you for confirmation before we arrange delivery. Quality is our top priority. We only ship products after strict testing and inspection. You can rest assured about our quality and service.

How long is production time? Do you have stock?

FAQ How long is production time? Do you have stock? We have around 100 units in stock now.If you need standard models, we can arrange shipment immediately. Production time for new orders is about 15–20 working days, after we receive your deposit and confirm all the details. If you need custom colors or logo, it will take a little longer, but we will keep you updated on the production progress every step. We always deliver on time and value our customers’ trust very much.

Can it work on slope, wet ground, outdoor all weather?

FAQ Can it work on wet ground, outdoor all weather? Wet ground:Yes, it can run on wet ground after rain. The tires have good anti-slip performance, and the braking system is reliable even on wet surfaces. Outdoor all weather: The entire vehicle is fully waterproofed and has passed rainproof testing.The body uses anti-UV, fade-resistant and waterproof paint.Metal parts are anti-corrosion and rust-proof. So it can work normally under sun, light rain, and normal outdoor weather.We only make safe and durable equipment for long-term business. If you have more concerns, I’m glad to explain in detail for you.

Battery life?How many hours can it work continuously?

FAQ How many hours can it work continuously? Battery life? We use high-quality, brand-new batteries with stable performance, long cycle life, and safe charging.We always test the running time before shipment to make sure it meets your daily operation needs.If you need, I can send you the detailed battery parameters and test video for your reference. Under normal full load condition, our sightseeing train can work continuously for 5–7 hours once fully charged. The battery life can reach around 3–5 years with proper use and maintenance.

Does it have safety belts, guardrails, emergency stop?

FAQ Does it have safety belts, guardrails, emergency stop? Safety is our top priority for all our amusement rides.So yes, our trains are fully equipped with all the safety devices you mentioned: Safety belts for every seat Safe guardrails around the train Emergency stop button on the dashboard and remote control All safety designs follow international standards to protect kids and adults. We strictly test every function before delivery to make sure everything works safely and stably.If you need, I can send you real photos/videos of these safety parts for your reference.

What material is the children’s train made of, and how thick is it?

FAQ What material is the toy train made of, and how thick is it? We have two kinds of materials for our trains, you can choose according to your budget and needs: FRP (Fiberglass Reinforced Plastic)Thickness: about 5–6 mmFeatures: bright color, waterproof, anti-rust, good looking, suitable for theme parks and scenic areas.Sheet Metal (Steel)Thickness: about 1.5–2 mmFeatures: very strong, durable, impact-resistant, low maintenance, suitable for heavy use. Both materials are safe, strong, and meet the quality standard. We only use thick and reliable materials to make sure our trains are safe and long-lasting.